The Crucial Role of Our Field Representatives
Our field representative team, comprised of seasoned professionals with deep-rooted marine backgrounds, takes a proactive stance in understanding the unique needs of our clients. Before the vessels even set sail, we initiate the necessary supply and service arrangements to have all ordered products on board upon arrival at the shipyard. This proactive approach ensures precise and efficient service and guarantees a smooth process, preventing any unnecessary delays that incorrect or missing deliveries could cause.
Our commitment to service extends far beyond the initial delivery. Our representatives visit their assigned ships each morning, following shipyard meetings, and engage in detailed discussions with the superintendents and crew members to thoroughly understand and document their requirements. They collect supply lists and samples and discuss with the superintendents and crews to understand their needs. This ongoing collaboration between our representatives and customers creates an ideal working environment and facilitates our customers’ operations from the very first day till departure, ensuring a seamless experience.
Exceptional Services for Tuzla, Yalova, and ICDAS Shipyards
Frequently Asked Questions
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